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Ihre Zufriedenheit hat für uns oberste Priorität, das Rückgaberecht beträgt 60 Tage*."}

Unsere Lieferungen sind versichert und für die Eurozone oder ab einem Bestellwert von über 600 € kostenlos.

Wir garantieren einen sicheren Einkauf. Maximale Verschlüsselung (256-Bit SSL-Zertifikat)*.

José Ortega y Gasset 11, Serrano 86 und Goya 12, 17 und 55 in Madrid. Calle Colon 37 Valencia.

Erfüllung des Rückgaberechts, kostenlose Umtauschmöglichkeiten außer bei Versicherungen*.

Für die größere Sicherheit unserer Kunden bieten wir eine Garantie von 3 bis 5 Jahren an*.

Wir bieten verschiedene Zahlungsmethoden an: Visa, MasterCard, Bizum, Apple Pay, Google Pay, PayPal, Sequra.

Wir bitten Sie nach jedem Kauf um Ihre Meinung, um uns Tag für Tag weiter zu verbessern*.

Alle unsere Sendungen werden als Geschenk verpackt und auf Wunsch fügen wir eine personalisierte Karte* bei.

Häufig gestellte Fragen — Joyería Nicols

1. Welche Arten von Schmuck bietet Nicols an?

Wir entwerfen und fertigen Schmuck für alle Gelegenheiten:
✔ Verlobungsringe und Eheringe
✔ Ohrringe, Anhänger, Armbänder und Manschettenknöpfe
✔ Tiaras und Arras für Hochzeiten
✔ Schweizer und automatische Uhren
✔ Personalisierter und maßgefertigter Schmuck
Handgefertigt in unseren Werkstätten in Madrid seit 1917.

\n

\n\n

\n

2. Fertigt ihr Schmuck nach Maß an?

\n

Ja. Wir kreieren maßgeschneiderten Schmuck von Grund auf oder verwandeln geerbten Schmuck. Wir begleiten Sie während des gesamten kreativen und handwerklichen Prozesses.

\n

\n\n

\n

3. Ab welchem Preis kann ich Schmuck erwerben?

\n

Ab 100€, bis hin zu hochwertigen Schmuckstücken mit Diamanten, Smaragden, Rubinen oder Saphiren.

\n

\n\n

\n

4. Welche Stile bieten Sie an?

\n

Klassisch, modern, vintage, minimalistisch, avantgardistisch und fantasievoll. Immer mit aktuellen und zeitlosen Designs.

\n

\n\n

\n

5. Welche Zahlungsmethoden bieten Sie an?

\n

\n
• Visa, Mastercard und American Express Karten
\n
• PayPal (mit der Option auf 3 zinsfreie Ratenzahlungen)
\n
• Apple Pay und Google Pay
\n
• Banküberweisung
\n
• Bezahl-Link
Sequra: Finanzierte Zahlungen.\n

\n

Ratenzahlung! Teilen Sie Ihre Zahlung in 3, 6, 9, 12 zinsfreie Raten am Ende mit Sequera auf, oder 3 mit PayPal. Schnell, einfach und ohne Papierkram.

\n

\n\n

\n

6. Kann ich Schmuck zurückgeben?

\n

Ja. Sie haben 60 Kalendertage, um Ihren Kauf umzutauschen oder zurückzugeben, aber denken Sie daran, dass das weiße Siegel unversehrt, nicht geschnitten oder manipuliert sein muss. Wir können die Abholung mit Versicherung (optional) organisieren.
\n Hinweis: Personalisierte oder gravierte Schmuckstücke werden nicht zurückgenommen.
\n Bitte beachten Sie die Rückgabebedingungen.

\n

\n\n

\n

7. Wie sind die Versandbedingungen?

\n

\n
• Alle unsere Sendungen sind versichert.\nWir versenden kostenlos innerhalb Spaniens und international bei Bestellungen über 600 Euro.
\n
• Lieferzeiten: Spanien 2-7 Tage, Europa 3-7, International 7-9
\n
• Abholung im Laden Serrano 86 nach vorheriger Terminvereinbarung
\n

\n

\n\n

\n

8. Haben Ihre Schmuckstücke Garantie?

\n

Ja. Sie enthalten ein Authentizitätszertifikat und mindestens 3 Jahre gesetzliche Garantie. Uhren haben zudem eine offizielle Herstellergarantie.

\n

\n\n

\n

9. Reparieren Sie Schmuck?

\n

Ja. Wir reparieren, passen an, restaurieren und reinigen Schmuckstücke, sofern sie aus Gold sind. Wir verwandeln auch alte Stücke.

\n

\n\n

\n

10. Welche Größe wähle ich? Wie finde ich meine Ringgröße heraus?

\n

Bei Ringen empfehlen wir die Standardgröße, da eine Größenänderung kostenlos ist. Bei Uhren ist die Handgelenksgröße entscheidend. Um Ihre Größe zu ermitteln, nutzen Sie unseren Online-Größenleitfaden, fordern Sie einen Messring an oder besuchen Sie uns im Laden.

\n

\n\n

\n

11. Kann ich meinen Schmuck gravieren lassen?

\n

Ja. Wir bieten kostenlose Gravur bei Eheringen, Verlobungsringen und anderen Stücken an. Bitte beachten Sie, dass gravierte Stücke nicht zurückgegeben werden können.

\n

\n\n

\n

12. Sind die Steine zertifiziert?

\n

Ja, alle Schmuckstücke haben unser Echtheitszertifikat und Garantie. Außerdem sind fast alle Diamanten über 0,25 ct von GIA, IGI oder HRD zertifiziert. Alle unsere Steine sind ethisch und konfliktfrei.

\n

\n\n

\n

13. Arbeiten Sie mit nachhaltigen Materialien?

\n

Ja. Wir verwenden recyceltes Gold und produzieren lokal in unseren Werkstätten, um die Umweltbelastung zu reduzieren.

\n

\n\n

\n

14. Wo befinden Sie sich?

\n

Madrid (Serrano, Ortega y Gasset, Goya) und Valencia (Colón 37). Serrano 86 ist unser ikonischster Laden und das älteste Schmuckgeschäft der Goldenen Meile.

\n

\n\n

\n

15. Kann ich eine Beratung anfordern?

\n

Natürlich. Unser Team aus Beratern, Gemmologen und Designern hilft Ihnen, das perfekte Schmuckstück auszuwählen oder zu kreieren. Im Laden, per WhatsApp, Telefon, Videokonferenz oder E-Mail.

\n

\n\n

\n

✔✔✔ Warum Sie Joyería Nicols vertrauen können

\n

\n
• Seit 1917 — über 100 Jahre handwerkliche Erfahrung
\n
• Schmuck mit Liebe gefertigt für die schönsten Momente im Leben
\n
• Nachhaltige Herstellung in Spanien mit ethischen Materialien
\n
• Sichere Zahlung und Finanzierung mit PayPal in 3 Raten
\n
• Von 97 % unserer Kunden empfohlen
\n

\n

\n

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